Showing posts with label face-to-face support. Show all posts
Showing posts with label face-to-face support. Show all posts

Saturday, 2 August 2008

Tutor-facing pro-forma perfect

The very first TASH pot of gold to the very first completer of a draft tutor-facing web page guide goes to Harriet Cameron of the Dyslexia Support Service who was our fourth and final discussant for the day. We met at the ELTC, and were delighted to take delivery of a draft which did exactly what we were hoping for, so many thanks to Harriet for that. We also had a very useful discussion about ways of signposting students through and beyond particular resources, and the possibility of Harriet sharing her experience with us at the design stage too. As some of you will already know, Harriet is now leading on the final phase of the online Dyslexia resources first developed by Lizzie Pine and taken forward by Frances Brindley and others, and which we were very happy to promote at the July 17 TASH meeting. Harriet has also offered:
  • to complete a second tutor-facing guide outlining how one-to-one dyslexia tutorial support can help individual students' academic skills development, and how this kind of support differs from online aspects of the service;
  • to liaise on our behalf with Claire Shanks, Sarah Armour and others in the Disability Support Team regarding the writing of one or more similar guides to the more general resources Claire's team can offer.
In addition to coming up with some tangible goods so quickly, Harriet's energy and enthusiasm for the project, as well as her coffee and vegetarian tea, was extremely welcome at the end of a day of meetings, and we look forward to working closely with her as the project progresses further.

Just one final thought on the ELTC. I have little doubt that the department will have certain reservations about their building, and particularly perhaps the rather foreboding entry by impersonal grey-box intercom which has to be negotiated to gain access, but they don't half make the most of what they've got. The atmosphere in the reception area - however cramped - is always extremely welcoming; and you will invariably find students and tutors engaged in genuine and lively conversation. This quiet but careful attention to getting the tone right is carried through all of the offices and rooms I've been in - including the Gents' toilets - where the specific needs of international students have clearly been considered wherever possible. Thinking more generally about the design of the TASH resource itself, the Inclusive Learning and Teaching project, as well as the aspiration to improve accessibility and the quality of the student experience for all, I think the organised chaos that is ELTC's reception should be a model of best practice for us all - and something TASH can hope to emulate online and, in time, in a (hopefully slightly less crammed) physical space in Jessop's Edwardian Wing or elsewhere!

Saturday, 21 June 2008

Learning Hub in Jessop's Edwardian Wing?

Last Tuesday 17 June, together with colleagues from ELTC, MASH, MLTC, LeTS and Estates, I attended a meeting chaired by Paul White at which he outlined the back-history and proposed future of the Learning Hub Project. Originally conceived as a new build, the present plan is now to pitch for money and space in the Edwardian Wing of Jessops hospital (the bit sandwiched between Broad Lane and the original Victorian hospital building on Leavygreave Rd which is destined to be inhabited by the Music Dept).

If the funds are secured, the renovation of the Grade 2 listed building and addition of a smaller new build to the east/north-east is proposed to result in the creation of at least four key spaces (working from memory as my notes are presently elsewhere):
  1. A fancy new build entrance and executive teaching area for CPD and other industry-standard events off to the right (more specifically, a "Harvard style lecture theatre"; though I'm yet to establish exactly what that might mean);
  2. On the ground floor of the Edwardian Wing, one or two large open access areas currently conceived as communal spaces for students and others to gather, work individually or in groups, have access to certain specialist IT packages etc. which cannot be provided across campus for licencing reasons (e.g. some of the mindmapping, maths & stats software, and perhaps some more specific software required by PG students in partic. disciplines - may be fancy GIS packages for example?); this could be an ideal space for the development of self-help study groups, and for projects like TASH, MASH and the Sheffield Graduate Award to have permanent display areas in which to provide physical access to study and support materials and resources of one form or another;
  3. On the middle floor, 4-6 seminar rooms (min. capacity 24), plus a few small breakout rooms for one-2-one tutorials etc., plus specialist language labs; the teaching rooms would be pooled, probably with first dibs for MASH, ELTC and MLTC, and the possibility that they could also be open to TILL classes in the evenings;
  4. On the top (attic) floor, office space for MASH, ELTC and MLTC staff.
Volunteers for an "advisory group" were sought, and I have now put my name forward as the TASH link person for the time being. If this development comes off, it will provide an important and much more coherent physical presence for many of the face-to-face skills enhancement services already offered across the institution ... and it also has the potential to provide a physical form to the TASH self-help, self-analysis, easy-access philosophy. In terms of time-frames, if we are very lucky and the money doesn't go elsewhere then we'd be looking at a facility opening on the site in autumn 2010.

As with the discussion of labels below, however, it is essential that this building is seen as a hub for all, at all stages of their learning careers, and not a triage station for learners who don't quite fit the norm ... I'm confident that this is an obstacle that can be surmounted - but that the key is likely to be getting the ground floor right. The fact that Paul White has pulled TASH in at such an early stage in our existence is also very welcome and indicative of the role we may be able to play in helping to lend a little more coherence to the many very valuable services and resources that currently exist scattered across campus, not just online but in the real world too.