Showing posts with label design. Show all posts
Showing posts with label design. Show all posts

Friday, 26 June 2009

Pilot testing 25 June

Thanks to the students who kindly gave up their time yesterday morning to run a critical eye over the TASH site as it now stands. Still very much a work in progress, but I think all of the project team present shared my relief when we were offered an overwhelmingly positive set of responses; and plenty of helpful suggestions as to where we might tinker with the design and feel of the site to make it better still.

It seems then that we are not barking up the wrong tree - quite the reverse in fact from what a number of the students had to say - and will, with renewed confidence, get on with the substantial work that remains to be done in developing and refining the site in preparation for a "soft launch" to interested parties and likely key users in mid-September.

Friday, 12 June 2009

Preparing for pilot testing

It's been a very busy month or so, with a lot of work going into the design and structure of the TASH resource. It currently looks really nice, albeit with a few rough edges; and we're at a stage now where, by the end of June, we're hoping to pilot test the site with students (more info at the end of the post). The pilot testing should identify issues of structure, content, navigation, and design that will help us develop the resource further, and make sure it meets the needs of its core users, the students. Building on this testing, there will be a student read-through of the revised resource later in July to make sure that the authors haven't come on like disco vicars, trying to be down with the kids, but revealing themselves to be the crusty old men they actually are.

What seems most likely at the moment is that the TASH resource will be launched softly and selectively in September 2009, to key stakeholders such as Level One tutors, learning and teaching advocates, professional services staff involved in induction and transition support, and so on. We'll use the first semester of 09/10 as an extended beta testing phase, gathering feedback and adding resources and materials to the site. We'll then have a more public launch at the start of the second semester, at a time when hopefully students will have more time and space to engage, and perhaps even the direct motivation if their autumn semester experiences haven't been all they expected. We're also clear now, as we have been all along, that the TASH site that gets signed off is only version 1, and it will be expected to develop and grow as more uses and needs are recognised. The aim is to create a simple site with room to grow, and that aim still looks to be achievable in a realistic timeframe.

If you're a Sheffield student and would like to pilot test the resource, some time in the last week of June, please contact us. Your feedback will be essential for making sure we get the look, feel, and content of the resource right, and we will be able to reward you for your time.

Friday, 6 February 2009

Dec 16 meeting notes available

The briefest of updates to say notes from the last TASH update meeting on December 16th are now available from here, the main TASH webpages. You can download Willy's PowerPoint, including exciting diagrams, from the same page, or from the SlideShare button to the left.

As per my last post, the core team have all been beavering away with their various tasks. Linda and Jen have been officially joined by Diane Rossiter, and all three are looking at how other institutions structure their academic skills resources, especially any interactive execises. Steve and Danny are working on the design and structure of the site, while Chris carries on tagging, analysing, and ordering the numerous skills resources we've discovered. Louise is making sure we're meeting all our deadlines and liasing with our elders and betters; and myself, Willy, and Bob are writing the damn thing....It's slow, hard work, condensing all we want to say into a few hundred words: to quote Henry Thoreau, "Not that the story need be long, but it will take a long while to make it short." And Kath has, temporarily at least, gone off to be a full-time mum, which I don't *think* is a measurable output of the project, but is certainly a cause for celebration.

Tuesday, 16 December 2008

Time to start making...

Today's meeting in Bartolome House was a great opportunity for colleagues to catch up with progress on the TASH project, and find out where we're going next. Given the busy time of year, not everyone could make it, and particular thanks to those who did; it was really useful from the core team's point of view, especially in getting feedback about the general structure and design of the site. This is only the first report from the meeting, trying to reflect some of the key ideas; there will be others, thanks to Louise and Willy's prodigious note-taking skills, and materials like Willy's PowerPoint presentation will also be posted in due course.

So, what did we learn today? Mainly, that it feels like time to take what we can from the consultation process (roughly, the last six months of the project), and move onto a stage where we're doing, creating, and testing (the next six months). Input from colleagues has been important throughout, and particularly so in today's meeting, but it seems like we need to start firming up what TASH will be, do, and look like, before we can move onto the next stage of testing and consultation.

The materials Willy and I presented today were always going to be rough, but I think it took the comments of participants to identify just how much more work needed doing. We handed round some draft "rapid routes", linear pathways that would take users from general introductory pages to specific resources. Questions were quite rightly asked about how long these would take, and whether the tone was quite right; and the difficulties were discussed of modelling the complexities of website navigation through a series of essentially linear routes. We also shared some rough reflection exercises, intended to help students get a better sense of what TASH could do specifically for them. These need a lot more work - they need to be more interactive, more focused on targeted academic skills and resources, and more reason given for students to engage with them (encouraging tutors to use them in formative assessment were suggested, and this seems like a good route to pursue). So while the specific materials we disseminated weren't perhaps as camera-ready as we in the core team had hoped, the feedback we got on them was extremely useful, and we can spend the next few months doing the spade-work of constructing the TASH resource for testing.

And that's what we'll do, really; retreat to individual offices, putting pen to paper, cursor to screen, or crayon to wall depending on our creative styles. Come April (or so), we hope to have a version of the site ready for testing, and we'll be in touch with everyone who's ever shown an interest in TASH then. Then during the summer, we'll promote it across the institution, and start the long, slow process of embedding it in institutional practices. One of the most useful comments today came from Lyn Parker, talking about her experiences with the MOLE Information Skills tutorials. First, she had to create them, and publicise them to academic staff. Then, she needed to get them embedded in individual modules and departmental cultures. It was during this second phase that the largest number of students engaged. It might well be that TASH follows a similar arc.

Thanks again to all who came today, and more reports will follow soon!

Friday, 17 October 2008

Focussing on key issues

There have been two more focus groups this week - one with staff, one with students - and another is coming next week (Tuesday 21st, 12.30 - email me if you want to come). They, plus one we held back in September, all offered useful contributions to the resource, and helped clarify, and in a few cases fundamentally shift, the direction of the TASH project. Given that one of the grand, long-term aims of the project is to carry on inclusive dialogues about learning, teaching, and the structures we all inhabit and construct, it feels right to be working in this way, and the results are proving very instructive.

One student went to the heart of the project by suggesting that "being independent is asking someone to help you to find that information you need, not just finding it", and it's becoming apparent that the finished TASH resource needs to prioritise explaining why it is useful to staff and students, and that this isn't preparatory to using the resource, it's actually central to it. Another key point of reference is something equally diffuse about developmental frameworks. Everyone seems agreed that staff and students should expect different things from each other and the institution as study continues, whether that's from one module to another, or the higher order of across an academic programme. David Hodge talked very well about this at this year's Learning Through Enquiry Alliance conference, suggesting quite a strong framework for learners who move from being closely supported and monitored in their first year, to designing and leading independent projects in their final year; I don't know, with the diversity of learners and structures we have at Sheffield, whether this prescriptive route is helpful, but it's certainly helpful as a descriptive device.

Staff and students were agreed that there needed to be a range of routes to navigate the resource, and that it should be clear, easily-trackable (i.e. you need to know where you've been), and there should be plenty of opportunities to engage. There was a healthy scepticism about whether everyone would choose to perform the self-reflective exercises, or as one participant put it, "[TASH] needs to look interactive, even if you don't want to do the interactive bits", which means we will consider carefully how to structure these exercises within the resource as a whole. It's also true that "TASH has to last the lifetime of somebody's course so it [can't] get boring" - if we're encouraging learners to keep on coming back, we need to find ways to vary and develop the content to maintain their interest. In general, thumbs were up for our lists of skills, although all focus groups gave time-management greater prominence than it apparently holds within our current framework; this is fine, and if that's one hook for bringing people into the resource, then we'll foreground it as much as appropriate.

After the next focus group, I'm planning to write a report summarising the discussions, and make this and all the notes publicly available online. My thanks to all who have participated in the groups thus far, and it seems fitting to end with one quotation that again captures neatly the mood TASH is building on and developing: "It's important that students know they're working with the lecturers and not against them". Absolutely.

Thursday, 9 October 2008

Patchworks and frameworks: core team meeting

The TASH core team has met to catch up, exchange progress reports, and work out where we're going next; and it's all looking pretty positive. The biggest piece of news is that we've decided to cancel the October 31st meeting, although aim to have all the documents and ideas ready for that date, and release them through our ever-evolving website. The thinking is if we're going to do mostly front-led update stuff, we might as well save everyone's time, and do it virtually, rather than ask people to give up a couple of hours at a busy time of year. So, if it has been in your diary, thank you; and feel free to reclaim it for catching up with blogs / talking to colleagues / going fishing, or whatever.

It was really nice for everyone to get together and find out what's been going on. And it's a lot - Steve has been beavering away at the technical side, and exploring the best ways for our core team (growing like topsy) to communicate with one another; and his LeTS colleague, Louise, has been sorting out the finances, the website, and generally keeping us all pulling in the same direction. Chris has been talking with the Medical faculty, and organising a meeting where we can all sit round the same table to discuss TASH; and Jen and Linda have carried on their ferreting out of resources from Engineers, and putting them into some kind of coherent framework. Kath's been talking to the Science faculty and working on the design and feel of the site - her rather natty metaphor today was about a patchwork resource, stitching together disparate sources into something coherent, structured, and with little somethings for everyone. And Willy and myself haven't, contrary to appearances, just been scratching ourselves and drafting gargantuan emails; we've been organising focus groups, thinking about what we want in the resource, and working out how to do it. We've now divided up the different tasks going forward, and it's hoped by the end of October we'll have an outline map of the resource, some more concrete ideas about design, and maybe even some examples of how it might all work to publicise via the website. More details about events as they unfold will be posted here, and we'll carry on with this more public side of the conversation and debate throughout the project's lifespan.

Tuesday, 16 September 2008

Moving on...report on the September 16th meeting

Today’s project meeting was very successful, both in terms of being able to disseminate what has happened on the project thus far, and for getting feedback, questions, steers, and more interested parties on board. In terms of disseminating project activities, this was done through a series of presentations by core team members – Kath Linehan on her work with the Pure Science LTAs and the tutor-facing guides written to date; Linda Gray sharing her work with the Engineering LTAs and the location of academic skills resources within her faculty; Steve Collier reporting on our first focus group with students; and Willy Kitchen talking about the evolving design and structure of the resource. (Copies of all these presentations are available by clicking the links, or from the project website). There were very helpful questions asked, and lots of good discussion points raised, both in this reporting section and the more general discussion; and I’ll discuss a few of the ones that stayed with me.

The over-riding message was that we need to emphasise the relevance to students of the resource. Their motivation, it was suggested, includes fair slices of wanting to get a job, and wanting to learn more about a subject that interests them; so we need to ensure that TASH addresses both these user needs. This relates closely to getting the language right – not all staff, let along students, will respond to phrases like “academic literacy”, so we need to ensure the terms we use are broad and welcome enough to encompass a range of perspectives and users. One way to achieve this is via student-generated material, or, equally excitingly, materials generated by recent graduates; there are precedents for both of these, for example the excellent CILASS Student Ambassador Network pages, and the Careers Service’s podcasts about “A day in the life of…” all sorts of exciting people. We also need to ensure that the resource meets its promises of being multimedia and rich, to cater for the wide range of learning styles and backgrounds of our students. This is by way of some defensiveness – if at the moment the project team are concentrating a lot on written documents, it doesn’t mean that the entire resource will have outputs in this format! And finally, we need to ensure the whole range of staff in the university are included and interested in the resource. The particular groups identified in discussion included hourly-paid staff, in teaching and support capacities, and full-time support staff; often, these people are the more friendly face within a department, to whom the student will turn. They, therefore, need to be in-tune with TASH, and aware of what it has to offer.

So, what next? Organising focus groups is the next big task, and we’re in active discussions with the Union of Students, CILASS, and other established networks to support this. We’ll also be concentrating on finding what resources are already available within the institution, and where possible, generating tutor-facing guides to communicate these in a standard form. And we’ll also be continuing to look at our skills areas, and benchmarking them against documents with general currency, such as The Sheffield Graduate profile. If we receive as much support and enthusiasm for the rest of the project as we did in today’s meeting, then it should be (relatively speaking) a walk in the park.

Wednesday, 3 September 2008

Meeting with Higher Futures

A very positive meeting this morning with Jackie Powell and Mike Bruce from Higher Futures, the lifelong learning network for South Yorkshire. The LLN is a way of bringing together FE colleges with HEIs on a regional basis, and ensuring that there are clear progression pathways available to students from the FE sector. Clearly, there is a job of work to be done here; both HE and FE institutions need to learn more about each other, and what each can bring to the learner's journey, for local students to be given a high-quality service. Vocational learners often bring rich and diverse skill sets to higher education, and often bring a passion for and knowledge of their subject that A-levels, structurally, can't mirror. So Jackie, who co-ordinates the Information, Advice, and Guidance (IAG) aspect of Higher Futures, and Mike, based in this institution, are working hard to make sure this message gets out, and that both sectors are working effectively together.

They were, for obvious reasons, excited about the potential for TASH to bridge this gap between FE and HE learning. They recognised how it might be used as part of an IAG route within their work, and how it could aid both staff and students in understanding what was expected from university study. As much as anything else, it might help develop the confidence of FE students in recognising the skills they can offer HE, particularly important given how much current language and thinking in HEIs is oriented towards students with A-levels rather than other forms of qualification. Alongside all this good feeling, the practical outcome of this meeting was that IAG staff in Higher Futures institutions will have a chance to play with the draft TASH resource, once it is ready after Easter in a testable form. This is clearly good for us, as we get feedback on the resource from practitioners in one of its application contexts; and good for the IAG staff, as they see how the resource will work, can contribute to its ongoing design, and begin to think about embedding and promoting it in FE colleges.

Saturday, 2 August 2008

Tutor-facing pro-forma perfect

The very first TASH pot of gold to the very first completer of a draft tutor-facing web page guide goes to Harriet Cameron of the Dyslexia Support Service who was our fourth and final discussant for the day. We met at the ELTC, and were delighted to take delivery of a draft which did exactly what we were hoping for, so many thanks to Harriet for that. We also had a very useful discussion about ways of signposting students through and beyond particular resources, and the possibility of Harriet sharing her experience with us at the design stage too. As some of you will already know, Harriet is now leading on the final phase of the online Dyslexia resources first developed by Lizzie Pine and taken forward by Frances Brindley and others, and which we were very happy to promote at the July 17 TASH meeting. Harriet has also offered:
  • to complete a second tutor-facing guide outlining how one-to-one dyslexia tutorial support can help individual students' academic skills development, and how this kind of support differs from online aspects of the service;
  • to liaise on our behalf with Claire Shanks, Sarah Armour and others in the Disability Support Team regarding the writing of one or more similar guides to the more general resources Claire's team can offer.
In addition to coming up with some tangible goods so quickly, Harriet's energy and enthusiasm for the project, as well as her coffee and vegetarian tea, was extremely welcome at the end of a day of meetings, and we look forward to working closely with her as the project progresses further.

Just one final thought on the ELTC. I have little doubt that the department will have certain reservations about their building, and particularly perhaps the rather foreboding entry by impersonal grey-box intercom which has to be negotiated to gain access, but they don't half make the most of what they've got. The atmosphere in the reception area - however cramped - is always extremely welcoming; and you will invariably find students and tutors engaged in genuine and lively conversation. This quiet but careful attention to getting the tone right is carried through all of the offices and rooms I've been in - including the Gents' toilets - where the specific needs of international students have clearly been considered wherever possible. Thinking more generally about the design of the TASH resource itself, the Inclusive Learning and Teaching project, as well as the aspiration to improve accessibility and the quality of the student experience for all, I think the organised chaos that is ELTC's reception should be a model of best practice for us all - and something TASH can hope to emulate online and, in time, in a (hopefully slightly less crammed) physical space in Jessop's Edwardian Wing or elsewhere!

The MASH/TASH meeting

The second of yesterday's meetings was with Chetna Patel of the Maths and Statistics Help Service, which supports students across the institution with their maths and stats needs.  There are obvious parallels (beyond the chiming names) with TASH, and it was really helpful to get Chetna's perspective on how the two projects might link together.  It was also helpful to learn more about Chetna's experience in managing the maths and stats support service, and in working across the university with staff and students.

What Chetna is currently developing is a bank of diagnostic questions in all sorts of maths and stats areas, which will then be filtered and tailored to meet the needs of individual departments and modules.  This resource bank will be kept in MOLE, for ease of adaptability, and should be ready in an initial form for the next academic session.  The detail that the bulk of these diagnostic tests will examine is much greater than what TASH would aim for, as it is intended more to indicate general areas for student attention, rather than specific topics for detailed investigation.  So the main role of TASH here will be to help learners develop their awareness of what support mechanisms are available, and the importance of engaging with them, creating a positive mindset for engaging in more detailed diagnostic tests later in their studies.

Maths and stats - perhaps the latter in particular - cuts across many disciplines, and projects such as the Maths and Stats Teaching Circle are very good at supporting interdisciplinary discussions and exchanges of material.  We want to mirror this in TASH, by threading numeracy through the range of self-evaluation activities and materials we produce. and developing a more general form of number confidence in all our learners - and for that matter, our staff.  So while maths and stats clearly tick the biggest boxes under the "Research and data handling" and "Problem-solving and analytical skills" categories, we want to make sure they feature elsewhere, and that galouts like me, who have spent a lifetime hiding from quantitative data, are persuaded that it's really not so bad.

Friday, 1 August 2008

Elena Rodriguez-Falcon, and Inclusive Learning and Teaching

Willy and I have come from a day of TASH meetings, which we will blog separately over the coming days. The first was with Elena, who many of you will know from her work on the Inclusive Learning and Teaching project, her leadership role in Mechanical Engineering, or indeed her indefatigable energy for other projects and innovations. It was great to get her experience of developing an institutional project, especially one that's been so successful in engaging students, and to learn more about what's worked for her in terms of developing and sharing best practice. The main message I took away from the meeting was about the centrality of students, keeping them as the focus of developmental process and end product, and this led to several specific points to take forward.

If we are specifying skills that students should be developing, then we should simultaneously be providing tools for academic and support colleagues to facilitate this development. It's always been imagined that TASH will have a tutor-facing angle, and that this to some extent might overlap with the Case Studies project and other institutional developments. However, talking things through with Elena made it clear just how generous this overlap is, and how many of the institutional projects - ILT, Internationalisation, Graduate Professionalism, to name only the big hitters -are trying to achieve similar things. As Elena put it, we're all trying to improve the student experience, and it would be more effective both for those project teams, and for students, if we were pulling together in some areas. So we're now prioritising the exploration of links with other projects, and trying to identify areas where we might work most effectively together.

Another aspect to this is something I've banged on about before, namely getting a student focus group together at this early stage of the design process. We're now one step closer to making this happen, through another of today's meetings with Tash Semmens. Through the exciting work she does on Understanding Law, she has a team of student tutors, Level Two or Three students who lead tutorials with Level One students; this group have shown great enthusiasm for involvement in module design and consultation processes, and might well be up for sharing what they wish they'd known at the start of Level One. This cohort, plus the Medical and Dental students we've already talked to, and the CILASS student ambassador network (especially given the quality of their new webpages) would form a neat focus group, which we could run before the start of the next session. Today's meeting with Elena, given her success in getting over a hundred students involved in the Inclusive Learning and Teaching project, was instrumental in raising this as a priority; so our thanks to her for this and everything else.

Friday, 25 July 2008

Update on the "seven sk/hills" framework




Following last Thursday's meeting (pictured above), the TASH team have begun to re-consider the seven skills / seven hills framework we've previously outlined. The discussions and feedback from that meeting was really helpful in clarifying our thinking, and allowing the structure develop. What this means in detail is:
  1. No matter how we divide up the particular academic skills students require for success at university, the final structure of the resource might look rather different - or to put this another way, the skills framework will be only one of several ways of navigating the resource. It won't be a closed, determining structure, but instead a means of helping the developers and users of the site think about what they're doing.
  2. The structure of the site should usefully integrate with other frameworks significant within the University, most notably, the concept of the Sheffield Graduate. For example, it's clear that TASH has foregrounded the need for graduates to be able to "communicate effectively, orally, in writing or by other means as appropriate"; but has it equally emphasised their need to "recognise their responsibilities as active citizens"? This comparison and benchmarking process will be one of the priorities for the TASH team over the summer.
  3. We also need to check out our perceptions of skills against other sources, in particular how other educational organisations carve them up (such as the Learning Areas outlined by the Learn Higher project), and against the perceptions of students. Again, these will be priorities in the next few months, and we're already working with CILASS and the Union of Students to maximise student involvement.
  4. Finally, we picked up one specific point from the July 17th, about potential overlap between the "Problem solving and data handling" and "Analytical skills" categories. We are now now considering reconstructing them as "Research and data handling" and "Problem solving and analytical skills". This way, we hope to be able to draw a clearer distinction between different stages of a process whereby we move from defining the question/hypothesis, to designing a research/problem-solving strategy, to gathering the resources and data necessary to implement that strategy, to analysing and interpreting what the data suggests in answer to our real or constructed problem, and back again to consideration of what underpins different types of research questions and strategies to engage with them in the first place. This takes us back to point (1), that the final labels aren't that important - what matters is bringing in students and tutors in such a way that they can find everything they need.
So, to recap; our seven skills for the moment look like:
  • Academic literacy
  • Personal and interpersonal skills
  • Research and data-handling
  • Problem-solving and analytical skills
  • Written communication
  • Oral and other communication
  • Reflective learning
And we'll be running these past a range of other sources, and keeping them under constant review. Your contributions are essential to this process, so I'd welcome comments, feedback, and emails!

Thursday, 17 July 2008

First reflections from second TASH meeting

Just going through my notes from this afternoon's meeting (here's the PowerPoint in case you missed it, and you can also download it from the widget on the left), and I wanted to set some things down while they were still current. Firstly, I felt it was a really positive meeting - lots of interesting and interested participants, and some critical discussions about what TASH will do and how it will do it. Secondly, I was very alert to the point about student involvement, and despite the current difficulties of a transition period between student union officers, CILASS SAN co-ordinators and the like, I think we need to at least scope out precisely how students will get involved while we have this bit of thinking time. Thirdly, the idea of mapping the seven sk/hills we've drafted onto other concepts such as the Sheffield Graduate seems really important, not least so (a) we have another route in to staff and student perceptions of the resource, and (b) we're not repeating work done by other LeTS institutional projects. And finally, the questions of structure we wanted to raise in this meeting were richly and intelligently responded to - thank you for all your contributions. The seven sk/hills structure is only one iteration of an ongoing project, and we will consider all your points about logical orders, the nuances of language, flexibility, multiple ways of using the resource, etc. It was really good to recognise such expertise in structuring student-facing resources in the room today, and we'll be certain to draw on it in the near future. Thanks again for an enjoyable and productive meeting, and stand by for many more future posts!

Sunday, 6 July 2008

LTEA2008: induction, treasure hunts and interactivity

Before I forget, just wanted to post one or two random points arising from last week's LTEA conference.

In a session jointly hosted by colleagues from ACSE, Mech Eng. and HCS, a number of similar themes emerged around the importance of engaging students in pre-entry, induction week and follow-up activities which can help to foreground the importance of generic academic skills enhancement, the development of information literacy, and the acquisition of academic literacy in specific disciplinary contexts; and crucially to do this through active learning processes (rather than screeds of lectures and information sessions in large rooms). You can see the accompanying powerpoint here.

Something which all three departments seem to have introduced with positive results is the development of "learning trails" or "treasure hunts" to encouraged students to go out and find information and resources for themselves. This is also an activity I've used successfully with prospective students coming in to the University for taster sessions, and I wonder whether some kind of online quest might also be developed on TASH's site.

Further, Jen Rowson described an induction activity (a "design and build" task similar to a level one Mech Eng module) in which groups of students compete directly with one another to design something which will go the furthest, carry the most etc. etc. using limited materials. In the assessed module, grades are entirely dependent upon how well individual designs fare relative to other groups. To a lily-livered social scientist, this sounded a bit harsh, but as Jen notes it does closely mirror the reality of becoming a design engineer ("we might provide them with the tool box, but engineering is essentially about creative problem solving, and it's the most creative solution in the context of the brief which gets the contract", was something like how Jen put it) .

The element of competition (particularly when working as a group) seems often to engage students in very positive ways (and having assessed part of a module by group work this year for the first time, I have also seen the related benefits of peer-motivation in action). Again, Jen put it something like this: "show 'em the sky and invite them to reach for it" ... which I rather liked (even if it might also sound a bit cheesy if you're having a bad day).

So I wonder whether we might consider certain strategically targetted time-limited competitions for the hub - for example an online treasure hunt released via the hub in induction week with the best responses by week two earning a prize of some sort or another. Likewise, we could do similar things in and around other key transition areas - something to do with revision strategies released in the week before Xmas, time limited for entries in the first week of the new year; something in the first week of July targeted at students going from first to second or second to third year which gets them thinking about useful stuff to be thinking about and/or doing over the summer etc.?

The group I was in the induction session also turned to the issue of how to get students up and running most effectively at the beginning of their second year when suddenly grades really count (no longer enough simply to coast and scrape a pass), some of that study skills stuff from induction in year one might seem a bit rusty, and when additional pressures or challenges may be added by the move from halls of residence to private rented accommodation etc.

Getting students mentoring one another across levels was one obvious solution which is of course being supported and developed very effectively in a number of central support departments already, and is one which we've already batted about a bit in relation to TASH.

Finally, I had a conversation with Tash Semmens after the conference dinner (I think), the details of which are a little hazy - but revolved around our reminiscences of the central importance of law libraries in our own (increasingly distant) undergraduate studies ... and their relative lack of importance in many students minds today. One effect, Tash mused, of the increased accessibility of online sources in law today (but also many other disciplines, I have no doubt), is that students find it increasingly difficult to appreciate the distinction between primary, secondary and other sources, and their relative importance in the research and/or legal process. I very well remember myself that in the 1980s it wasn't difficult to spot whether you were dealing with statute law, common law, or text book opinion, because you found the books in different parts of the library and they all looked different, felt different and smelt different depending upon the type of source you were dealing with (and I'm sure this isn't simply the post-hoc rationalisation of a lawyer-turned-archaeologist more interested in law libraries as material culture than anything else these days). So the importance of getting students out and about, engaging with the very materiality of their individual disciplines, remains an important task which the treasure hunt can again achieve in part, I would suggest.

Friday, 4 July 2008

The new Diploma structure in post-16 education

This is just to note something Laura Lane, the new post-16 qualifications officer in SRAM, sent around today. Laura was contacting the Engineering faculty to continue raising awareness about the changes to post-16 curricula, and develop the consultation process about shaping entry routes.

As we all know, one of the major changes coming is the new diploma scheme. You can get more information about diplomas here, and the particular point I wanted to draw out related to the "Personal, learning and thinking skills" that are embedded in the diploma. These are intended to develop learners as:
  • independent enquirers;
  • creative thinkers;
  • reflective learners;
  • team workers;
  • self-managers; and
  • effective participators.
(The list is taken from this bit of the QCA website). And as it stands, it isn't too far from our draft "Seven sk/hills" model, especially around the categories of reflection, team-working, and that bundle of higher-level skills around locating and using information.

So, at least two non-exclusive conclusions could follow. Firstly, lists of generic skills might be expected to cover similar topics. Secondly, the changes to post-16 curriculum might be developing pretty much the kinds of skills that we're wanting to support. Which is one clear positive from the curriculum changes.

Tuesday, 1 July 2008

Feedback on TASH meeting with CILASS

This lunchtime, Willy and I did a little presentation to CILASS staff about TASH. The genesis of this was the interest shown by CILASS in the project, but the clash of the June 24th launch meeting with an important internal CILASS event; so to maximise efficiency, we thought we'd talk to the half-dozen or so key members of CILASS staff together. You can find the slideshow we used here, although it's pretty much the same one that we used on the 24th, which is available from the LeTS pages.

The meeting was very helpful, with the interest shown by staff growing stronger the more they learned about TASH. In particular, they were excited by the possibility of student contributions to the resource, and pointed to their developing series of student guides (for instance, this one on groupwork). As TASH develops, CILASS are happy to help align these guides with the project and the topics it covers, leading to a really strong student voice, and some peer-support which, as I think we all recognise, can be a very powerful mechanism. CILASS were also keen to foreground the notion of Information Literacy as a way of tying together and supporting some of the topics that TASH will cover, and I agree this is a very helpful framework; it provides a structure in which learners can locate their skills development and progress, and an explanatory framework for what they're doing. It is also an obvious link with the Library's Information Skills tutorials, which have always been one of the main drivers behind TASH. And finally, in the kind of creative and free-flowing discussion that CILASS staff are so good at facilitating, we reached the idea of possibly TASH fitting into a "learning commons", providing students with a series of tools to further and perspectives to deepen their learning. If it could achieve this, that would be great; and the main message I took away from the meeting was how CILASS has already done much of the groundwork for such an ambitious project.

More on the Pure Science group, 24 Jun meeting

Just to build on Kath's posting here, and speaking from a social scientist's outsider perspective, I was struck by how the conversation quickly focussed in on the importance for science students to develop "soft skills" - how to engage in and implement group work projects effectively, how to develop oral and poster presentation skills etc. - alongside more bread and butter (perhaps) lab and report writing skills.

As Kath observes, the importance of embedding the resource within departmental consciousness, and of making as much of it clearly relevant to specific disciplinary contexts, was a key theme - and the tension between generic and discipline specific, small light hubs and extensive resource pools, and the chicken and egg of getting the hub up and running, and individual disciplines recognising the opportunities it can provide and developing new or adapting existing resources to feed in/out of TASH.

It was also suggested that the motivation of some students may be a little different today from in the past - to wit, more students were interested in the degree they were working towards than in the specific subject they were taking. It would be interesting to hear whether this is a view shared by colleagues across the faculty.

The possibility of lifting some of the existing library info skills resources out of MOLE and making them more easily accessible in an open source .html form was also floated by Lyn Parker - and offers some exciting possibilities for TASH. We will certainly be following up on this one. Lyn also mentioned some of the materials students have been developing with CILASS in terms of "how to do (IBL) research" etc. Tim and I met with a number of the CILASS core team today and Tim will be blogging this separately - but it is already clear that CILASS will be able to help in a number of ways - and thanks here to Laura Jenkins also, whose final official act as the SAN co-ordinator (before her extended swansong at the LTEA conference), must surely have been to come along to the TASH launch itself. We look forward to working closely with her successor, Natalie Whelan, and others in the student ambassador network, over the summer and into next academic year.

Finally, Patrice Panella's Innovative Communications project was mentioned as one place where student led engagement with Web 2.0 technologies is being explored - there may be important lessons for TASH to draw from this work when we start to consider the nature of the interface we will be developing in more detail.

Wednesday, 25 June 2008

Signposting image


Created by Jen Rowson. I think it's fab. She'll do a tidier version if we require it.

Tuesday, 24 June 2008

General feedback from the first TASH event

This is just to reflect back my experience of the event, and share some of the key points of the discussions. Overall impressions of the event were extremely positive - there was a lot of interest from staff and a high level of engagement throughout. A number of useful resources (in terms of people, materials, ideas, and general goodwill) were identified throughout the afternoon, and I am optimistic that these will be followed up by email and personal contacts in the next few weeks.

There were a number of issues that cut through the day, and questions that pertain to them, and I've tried to separate out some of them below. The big one I'm left with came up in several guises - namely, what is the relation between the staff- and student-facing sides of the project? We clearly need to say different things to each constituency, so how do we structure this, and ensure engagement on both sides? The image I stumbled on in discussion was of a Venn diagram, with an overlapping core but different edges, and by implication, ways into that core. It's right that the precise answer to the question won't emerge until later on in the design process, and it's also right that we keep it in mind throughout these early stages, shaping our response as we go along.

Picked out in rough order of importance (and too much detail - blog posts are meant to be short) are some themes that came up throughout the day, in small and whole group discussions.

Student engagement. This was the most commonly-identified issue. Nick Fox helpfully intervened with the suggestion that before we start engaging students with the development of specific skills, we need to first persuade them of the benefits - they need to recognise that there is a culture in higher education that they need to adapt to, and that their academic achievements will ultimately be closely linked to the level of success of their integration. This culture is, as Willy responded, embedded in practices and lived experiences, which is precisely where TASH needs to be - in induction processes, assessment feedback, Union links, Student Services support, and so on. The academic lifestyle is a performance, and TASH can help (1) foreground this performative element, and (2) support students in developing their own performance. Nick's useful phrasing was that we need to promote academic literacy, and this begins with spelling out that this will be different to what they've done and been good at in school (or other non-HE contexts). Nadine indicated the success of the Inclusive Learning and Teaching project, and how this had been attributed to its emphasis on student involvement; she even suggested student champions for the resource, embedded in departments, and perhaps financially rewarded (or maybe given credit through the Sheffield Graduate award) for actively promoting the resource amongst students.

Tutor engagement. Feelings on this were largely positive, with one participant reporting discussions at Faculty level, calling for exactly this kind of thing. There were, however, outstanding questions about engaging certain tutors who were so embedded in their disciplinary context that the value of generic material would be difficult to communicate.
This might shift the focus of the promotion of the resource onto what has worked thus far - local, personalised approaches, explaining the benefits and taking time to work through anxieties and misunderstandings. The second element to this was the fact that the deficit model of student skills is probably one of the more commonly-held ones for academics, so while we want to move away from that in all we say and do, we should still be prepared to address it amongst academic colleagues.

“Soft skills”. Alice Lawrence noted how HE study was a period of identity transition for students, and that we should be mindful and supportive of this frequently difficult process. This got me thinking about an issue that Debora Green raised, namely the generic skills materials that were on the fringes of TASH, and that she didn't want to be lost. Her example was the Counselling Service's Life Skills materials, which are indeed great, and would benefit all students coming to university. Another question on the already long list might be to what extent TASH wants to signpost resources for the personal development aspects of HE - it's not subject-specific, yet a different kind of generic skill to something like time management. The phrase “soft skills” was used by some Engineering and Science colleagues, and included many of the critical thinking, groupwork, communication, and motivational skills explored during the first exercise. Is this a phrase we want to add to the lexicon, and what would be some of the consequences of that? To come at this another way, is a clearer definition of “skills” required? In the first group exercise, there were clearly different levels being discussed, and how we define this term might help restrict or control the shape of the resource. There's doubtless an academic literature on this, and I'm becoming more and more aware (through a whole range of conversations at the event) that we might want to do this reading sooner rather than later.

Embedding the resource. The feeling of participants overall was that the resource would have greatest utility and force embedded in particular departmental structures, modules, and perhaps even assessment. Students and staff would both welcome (perhaps mainly at Level One) an immediate link with the subject area; they both might be willing to explore later on in their learning journeys, but there should be a familiar starting-point. The idea of centring the interactive self-reflection exercises around Sheffield received a double boost in the Arts group that I was facilitating. Firstly, Stephanie Pitts says she does something similar with new postgraduate students, asking them to produce an index of musical events across Sheffield - this sharpens their research skills, provides a useful product, and allows them to learn a little more about the city. Secondly, Claire Shanks showed our group some work the Generic Skills group had previously done (and which I wonder, Willy, if it's in the folder Margaret gave you). This consisted of “seven hills” of generic skills (can't remember what they were), which they'd considered as a possible basis for a generic skills website. This will be an excellent source when we come to considering in more detail the student-facing activities, and once again proves there's little new under the sun.

There are doubtless more to run with, but that's enough for now. A good discussion, and initial sharing of ideas and perspectives, and it bodes well for future project events.

Thursday, 19 June 2008

Magic muffins

Thanks, Kath, for your post here, and your participation in the numerous other bits of technology thrown your way today - your enthusiasm is much appreciated! I also welcome your role as "devil's advocate" in some of today's discussions, especially as it is grounded in your own experience, given the need we will have to justify TASH as different to the other university resources and schemes. We are, as I think came out of today's discussion, operating in a crowded market, with a superfluity of demands on staff and student time. If TASH is to succeed, it needs to be clearly established as something that will make everyone's life easier, and that the time-cost of engaging with it will be rapidly outweighed by the benefits.

There were some other specific bits of learning about the project that I wanted to ensure we kept hold of. In no particular order these are:

  • We need to promote the resource at various points of the academic year - for example, before and during Intro Week; before key assessment points and after feedback; at transition points, where the student may be moving into unfamiliar territory, and might be unclear of the changed rules of the game. All of this will require (1) subtle and variegated design, and (2) an embedding of the resource in staff and student consciousness so that it becomes the natural place to go in moments of dislocation.
  • The transferability of skills or indeed knowledge is a particularly pertinent issue under a modularised system, and something that could be worth highlighting in the resource. Much as Linda described in the ACSE Level One curriculum, we would do well to highlight the moments where students need to pick up the stuff they did in a previous place, and apply it somewhere new. After all (and this is my particular hobby-horse) as wide-awake intelligent independent adults, they can already do loads of stuff that will help them in academic life. They just need to be enabled to do this, and given the time and space to carry out the often difficult personal work it requires.
  • One potential vehicle to achieve both these points is to make readily-available connections between TASH and PDP. We're trying to jump between moving vehicles here, as both projects are in various states of change, but PDP is an already-existing structure for staff-student conversations about skills, and as such, could be an excellent moment to engage with TASH.
  • There might well be resources within the Research Training Programme that would benefit L3 learners engaged on independent study. The more generic point to draw from this is that appropriate resources for supporting learning might exist in surprising places across the institution.
Some time ago, Willy posed the question of whether inquiry-based learning was a treasure hunt or a voyage of discovery - are the students finding what you've already planted there, or genuinely discovering new things for everyone (even if they're initially mis-identified, etc.)? This TASH project would seem firmly to be a voyage of discovery, and as such, is likely to be thrilling, disappointing, frustrating, and, erm, splashy by turns. We know what we'd like to find, but we don't know quite where it is; and we're expecting to find other things along the way. The trick will be, to tie together what is rapidly becoming a ramble, to balance this open-ended discovery ethos, with the time-efficiency driver I indicated at the start. Whatever it is we end up with, we need to know that it works, and be able to persuade others of this fact. Given the general goodwill shown towards the project thus far, and the commitment and enthusiasm of the core team evident today, I think we're well-placed to achieve this.